20% Off Pet Essentials Every Day

What do I do if my item(s) arrives damaged?

We're very sorry to hear your item(s) has arrived damaged!

To help us resolve this quickly, please contact us with the following:

  • Your full name
  • Your order number
  • A brief description of the issue
  • A clear photo of the damaged item

Once we have these details, we'll be able to assist you further.